Privacy Policy

The privacy policy may seem boring, but we strongly advise you to read it carefully. It’s really brief!

This Privacy Policy explains how we collect, store, process, transfer, share, and use data that identifies you or is associated with you ("personal information") when you access and browse our website, as well as information regarding our use of cookies and similar technologies.

1. Name of the Data Controller

Qomben is the data controller of the personal information we hold about you. This means that we determine and are responsible for how your personal information is used.

2. Personal Information

We collect personal information that you voluntarily submit to us when you use the Qomben website. This may include information you provide to us when you request a demo, correspond with us by phone, email, or otherwise, subscribe to our marketing communications, or use another feature of the website.

This information may include, for example, your contact details. We will indicate whether the provision of certain personal information is mandatory or optional. If you choose not to provide personal information marked as mandatory, we may not be able to respond to your requests or provide you with other services.

Table 1 in the appendix details the categories of personal information we collect about you and how we use this information when you use the Qomben website, as well as the legal basis we rely on to process personal information and the recipients of this personal information.

3. Information Collected

We may automatically collect personal information indirectly about how you access and use the Qomben website, as well as information about the device you use to access the Qomben website, read our emails, or interact with us in another way.

We use this information to provide you with the features of the Qomben website, monitor and improve the Qomben website, and develop new products and services. We generally collect this information through a variety of tracking technologies, including cookies, web beacons, embedded scripts, location identification technologies, file information, and similar tracking technologies.

We may link or combine the personal information we collect about you with the information we collect automatically. This allows us to offer you a personalized experience, regardless of how you interact with us.

4. Data Retention

We will retain the personal information we collect for our own purposes as long as necessary for the purposes described and in accordance with our legal obligations and legitimate business interests.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information, and applicable legal requirements.

5. Recipients

Depending on the needs related to the use of your personal information, we may share your personal information with the following categories of recipients:

Service Providers and Advisors: We may share your personal information with third-party vendors and other service providers who perform services for us or on our behalf, including messaging, email or chat services, fraud prevention, web hosting, or providing analytics services.

Judicial Authorities, Regulators, and Other Parties for Legal Reasons: We may share your personal information with third parties if required by law or if we reasonably believe that such action is necessary to (i) comply with the law and reasonable requests from judicial authorities; (ii) detect and investigate illegal activities and violations of agreements; and/or (iii) exercise or protect the rights, property, or personal safety of Qomben, its users, or others.

6. Marketing and Advertising

From time to time, we may contact you to provide information about our products and services, including sending marketing messages and requesting your feedback on our products and services.

Most marketing messages we send will be via email. For some marketing messages, we may use the personal information we collect about you to help determine the most relevant marketing information to share with you.

We will only send you marketing messages if you have given us your consent to do so. You can withdraw your consent at any time by clicking the unsubscribe link at the bottom of our marketing emails. We do our best to promptly process all unsubscribe requests. You cannot opt out of service-related communications (e.g., account verification, transactional communications, changes/updates to Service features, technical and security notices).

7. Cookies and Similar Technologies

The Qomben website uses cookies and similar tracking technologies to distinguish you from other users of the Qomben website.

Cookies are pieces of code that we transfer to your computer's hard drive for data retention purposes. This helps us provide certain features of the Qomben website, monitor and improve the Qomben website, and allow our partners to determine which products and services might interest you and display relevant advertisements to you as you browse the internet.

We use the following types of cookies:

  • Strictly Necessary Cookies: These cookies are essential for the operation of our website. They include, for example, cookies that allow you to log into secure areas of our website, use a shopping cart, or use electronic billing services.
  • Analytical/Performance Cookies: They allow us to recognize and count the number of visitors, see how visitors move around the Qomben website when they use it, and monitor the performance of certain features of the Qomben website. This helps us improve the way the Qomben website works, for example, by ensuring that users find what they are looking for easily and by testing the deployment of new features.
  • Functionality Cookies: These cookies are used to recognize you when you move around the Qomben website and to remember the information you enter when you use the Qomben website, for example, when you fill out a form.
  • Third-Party Cookies: Please note that advertisers and other third parties may use their own cookies when you click on an advertisement or link on our website. These third parties are responsible for setting their own cookie and privacy policies.

Table 2 in the appendix contains more information about the cookies we use and how long they remain on your device.

If you do not wish to receive cookies, most browsers allow you to change your cookie settings. Please note that if you choose to refuse cookies, you may not be able to use all the features of the Qomben website. These settings are usually found in the "options" or "preferences" menu of your browser.

8. International Transfers of Personal Information

Qomben does not transfer any client employee data outside the EU/EEA, nor does it engage any subcontractor to process client employee data outside the EU/EEA.

Qomben may use tools to process client contact data involving the transfer of such data outside the EU/EEA, including tools hosted in the United States. This is limited to client contact data, and any transfer of such data outside the EU/EEA or engagement of subcontractors to process such data outside the EU/EEA will only be carried out if the recipient country has an adequate level of personal data protection as decided by the European Commission, or if the transfer is subject to the current European Commission Standard Contractual Clauses (SCC) for the transfer of personal data to third countries.

We will take appropriate measures to ensure that your personal information is processed securely and in accordance with applicable law and this privacy policy, regardless of where it is processed.

9. Your Rights Regarding Your Personal Information

In accordance with applicable privacy legislation, you have the following rights regarding your personal information that we hold:

  • Right of Access: You have the right to obtain confirmation from Qomben regarding the processing of your personal data, as well as information about the categories of data processed, the purposes of their processing, and the recipients of this data.
  • Right to Portability: In certain circumstances, you have the right to receive a copy of the personal information you have provided to us in a structured, commonly used, and machine-readable format, or to request the transfer of your personal data to another person.
  • Right to Rectification: You have the right to obtain the rectification of any inaccurate or incomplete personal information we hold about you without undue delay.
  • Right to Erasure: In certain circumstances, you have the right to require us to erase your personal information without undue delay if the continued processing of this personal information is not justified.
  • Right to Restriction of Processing: In certain circumstances, you have the right to require us to limit the purposes for which we process your personal information if the continued processing of this information in this way is not justified, for example, when the accuracy of the personal information is contested by you.

You have the right to object to any processing based on our legitimate interests. There may, depending on the particular circumstances, be compelling reasons to continue processing your personal information despite your objection, and we will assess and inform you if this is the case. You can object to marketing activities for any reason.

If you wish to exercise any of these rights, please contact us using the contact details at the end of this privacy policy.

You also have the right to lodge a complaint with your local data protection authority. If you are based in the European Union, information on how to contact your local data protection authority is available here.

10. Links to Third-Party Sites

The Qomben website may, from time to time, contain links to and from third-party websites, including those of our partners, advertisers, press publications, social media platforms, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies, and we do not accept any responsibility or liability for their policies. Please check their respective policies before submitting any information to these websites.

11. Changes to This Policy

We may update this privacy policy from time to time, so you should check this page periodically. When we make significant changes to this privacy policy, we will update the "last modified" date at the end of this privacy policy. Changes to this privacy policy take effect when they are posted on this page.

12. Notification

If we need to provide you with information about something, whether for legal, marketing, or other reasons, we will choose what we believe is the best way to contact you. We will generally do this by email or by placing a notice on the Qomben website.

13. Contact

Please contact us via the contact form if you have any questions, comments, and requests regarding this privacy policy.

This privacy policy was last modified on August 19, 2024.